FAQs

Below are answers to common questions about our products, process, technology, and more.
Have additional questions? Comments?
Email us at hello@modtechlabs.com or call us at 512.222.3986
Great! Please contact sales@modtechlabs.com or reach us by phone at +1 512-222-3986. A member of our sales team will work with you to develop a custom plan that fits your needs and budget.
A no-code automated solution that allows our systems to share resources and split up projects into their most essential parts to maximize compute power (meaning you get it faster and can run more than one at a time).
Photogrammetry is the process of taking photos of real-world objects, people, or places to create digital 3D representations(twins). It involves capturing multiple, overlapping images from different angles then combining and cleaning up with software. Check out this Beginners Guide to Photogrammetry  for more.
The quality of the final output is directly tied to the quality of the input (i.e., garbage in, garbage out). It’s very important to plan ahead and ensure you capture objects with the correct lighting, camera settings, rig configuration, and background. If you’re unsure of the best way to capture an object or just need a refresher, we offer a Universal Capture Guide that highlights do’s, don’ts, and best practices for your next project.
We output standard open file types including: OBJ, FBX, and GlTF.  These fit seamlessly into your existing workflow, and can be used in any program (Unity, Maya, etc.), platform, or device.
Yes, we do! To learn more about licensing, prices, and more, please contact sales@modtechlabs.com.
Yes. Our API is available to both Professional and Enterprise plans.
Yes. Please send your feature requests to hello@modtechlabs.com.
Sure, we’re happy to help. Send us a message at support@modtechlabs.com and a member of our customer support team will be happy to help.
Our privacy policy can be read here. If you have any questions or concerns about this privacy notice or our practices with regards to your personal information, please contact us at hello@modtechlabs.com.
MOD 3D Scanner is different from other 3D scanning apps. We use powerful AI to help you create, edit and view models, structures, and characters. Our tools take the tedious work out of generating meshes, cleaning point clouds, color correcting models, and optimizing textures by automatically processing your scans in the cloud - and in mind-blowing time! Features include: - Automatic mesh generation in just one click! Our AI can streamline remeshing and mesh decimation, saving you time and headaches. - Texturing workflows that are up to 99% faster. Speed up 3D textures, secondary maps, texture optimization, and reprojections. - View 3D models on any device or program. - Full Sketchfab integration - automatically upload your models to your Sketchfab account. - Universal file outputs (obj, fbx, alembic, + more) for any device, program, or operating system, including Maya, Autodesk, Blender, Adobe, and more. - Generate 3D models and optimize point cloud data for easy web viewing, including Sketchfab, NIRA, glTF, and GLB. - Other features include point cloud to mesh, voxelization, color correction, point cloud cleanup, and more. Download MOD 3D Scanner for both iOS and Android.